Purpose of this privacy notice
The aim of this notice is to provide you with the information required to understand how and why we process personal data through your use of this website, including data you may provide through browsing our website and by completing our contact form.
The data we collect about you
Identity Data: including your first name, last name, title.
Contact Data: including company name, company address, billing address, delivery address, telephone numbers, fax numbers, and e-mail address.
Financial Data: includes bank account and payment card details.
Transaction Data: including details about payments to us for services provided or any products or services employed within your business.
Marketing Communications: including your chosen and preferred method of communication to receive service updates, newsletters and any relevant business information.
Usage Data: includes anonymous data that is collected when browsing the websites to analyse behaviors from analytics providers such as Google.
How personal data is collected
Direct interactions: You may provide us with your identity details by filling in the form on our contact page or by corresponding with us by post, phone calls, emails or otherwise. This includes data when you:
- Give us feedback
- Request information via social media
- Request marketing communications
- Enter a survey or promotion
Automated interactions: As you interact with our website, we may automatically collect information about the equipment you are using to browse, your patters and behaviors. This data is collected by using cookies, server logs, and analytical software.
How personal data is used
Your personal data will only be used when necessary and relevant including the below:
- When needed to perform the contract we have or are about to enter into with you.
- When scheduling meetings.
- When notifying you about changes to privacy policies
- When enabling you to take part in any promotions
- To deliver relevant website content
- When receiving marketing materials
- When needed to follow up enquiries
It is important that the data we hold about you is up to date. Please keep us informed of any changes during your relationship with us. You can make changes at any time by contacting us. You can also contact us to request your data is removed at any time.
We have appropriate methods in place to ensure your data is never accidentally lost, compromised or accessed in an unauthorised way. We have a duty to notify you, and the applicable regulator of any suspected security breach, and are required to do so by law.
We will retain your data for as long as required. This is usually from before any contractual agreements and obligations to up to three years after the contractual agreement ceases to ensure we are able to deal with any regulatory or compliancy issues.
Your legal rights, and how to complain
Under certain circumstances you have rights under data protection laws in relation to your personal data.
You have the below rights:
Request access to your personal data
Request correction of the personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing pf your personal data
Request the transfer of your personal data to a third party
Withdraw consent at any time
If you wish to exercise any of these rights, please contact us